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Change or Cancel a Transfer in A2A

Until an Account to Account transfer has been processed by your financial institution, you have the opportunity to change the dollar amount of the transfer or cancel the transfer altogether. 

Change an account to account transfer amount

  1. Select Transfer Between My Accounts from the I want to drop-down menu.
  2. Click the View Transfers tab and select the transfer you'd like to change the amount for.
  3. Click the Change Amount button then enter in a new dollar amount.
  4. Click Save Changes.
A2A_Original_Transfer-Wrong-Amount A2A_Editing_Transfer_Amount

 

Cancel an account to account transfer

  1. Select Transfer Between My Accounts from the I want to drop-down menu.
  2. Click the View Transfers tab and select the transfer you'd like to cancel.
  3. Click the Cancel Transfer button. In the confirmation window, click the Cancel Transfer link.

Note: Cancelling a transfer is non-reversible. Once a transfer has been canceled, a new one will need to be created in order to transfer funds between accounts.