In addition to the two online payment methods offered through Autobooks, there is a third convenient option for you to receive payments from your customers: mailed payments sent to our lockbox facility.
There is a P.O. box set up for each business that uses Autobooks, and your customers can mail a physical check to this address that will then be deposited electronically into your account.
How to Accept Mailed Payments through Autobooks
- First, create and email the invoice to your customer
- Your customer will be able to view the invoice from the email they receive
- They can click the [printer] icon from their invoice to bring up the print functionality in their internet browser
- Our application automatically creates a remittance slip for mailed payments when customers bring up the print option
- This additional page has instructions on how to properly mail a check to our processing center
- It will tell them where to mail it to, and what to include:
Once a mailed check is received at our processing center, that check is opened, scanned, cashed, and applied to your business' account (please note that this is done on business days only).
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- If the check received matches to a customer and/or a customer's invoice, it will be applied to that customer's balance
- If the check does not match to a customer or a customer's invoice, it will be applied as a general deposit to your business' Autobooks account
- Checks are processed the same business day that they are received at the lockbox facility, and the funds are available to you in 1 to 2 business days from the processing date