A processing limit is a dollar amount cap on your ability to process card and bank transfer (ACH) transactions through your Autobooks account.
Autobooks provides a standard $25,000 limit per transaction to enhance the security and integrity of the payment transactions we process. This limit helps mitigate the risks associated with large, potentially fraudulent payments and ensures the safety of both merchants and their customers.
There are additional transaction limitations for bank transfer (ACH) transactions.
Note: If your business regularly processes transactions above $25,000 our Customer Support team can work with you to assess your processing needs and find solutions that work for you. We are committed to supporting businesses of all sizes, reach out to us today!
Exceeding our standard transaction limit
If you need to process a payment that exceeds the $25,000 limit, you can reach out to our Customer Support team. Our team will guide you through a process to assess your processing needs.
Additional information requests
Autobooks may require additional information regarding your business, the nature of the transaction, and your payment processing requirements in general to ensure the security of your transaction and prevent potential fraud.
This helps us better understand your transaction history, risk profile, and ensure that the transaction is legitimate and in line with our security protocols.
If the requested information is not provided or is incomplete, we may not be able to process your payment. Our goal is to maintain a secure transaction environment for all merchants, so it's important that we have the information necessary to ensure the legitimacy of any transaction over the $25,000 limit.
What to do if you are anticipating a large transaction
If you anticipate an upcoming payment that exceeds our standard transaction limit, reach out to Customer Support as soon as possible. This allows Autobooks to review your needs and ensure everything is set up to process the larger payment smoothly.
You can reach our Customer Support team at support@autobooks.co or create a support ticket. The team will respond promptly to any inquiries or additional steps needed to process a larger payment.