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Send additional Checkout Page payment receipts

You can send additional payment receipts to your customer after their payment has been made.

Picture it: Your customer has sent you a payment through one of your Checkout Pages and automatically received a receipt to their email address at the time of payment. The customer calls you later to request another copy of their payment receipt, saying they have a new email address and have lost their previous receipt.

How can you send another receipt? We've made it a simple action in your Payments list.

Send an additional receipt

To send another receipt:

  1. Open the Checkout Pages tool, then navigate to the Sales tab.
  2. Click on the payment you wish to send another receipt for.
  3. Select Send receipt from the action menu to the right of your payment.
  4. Enter a recipient email address, then click Send receipt.

A new receipt will be emailed to the designated email address, and you can send additional receipts for the same payment (just follow Steps 1-4 again).