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Can my customer's AutoPay payment method on file be modified?

Your customers have the ability to save their payment method on file to automatically pay any future invoice you send to them.  

When your customers enroll with AutoPay, they can avoid typing in their payment information each time you send them a new invoice. Instead, your customer will be able to have automatic payments made to the invoices that are due via the payment method of their choice.

How to modify the payment method on file

The next time your customer receives an AutoPay notification email from Autobooks, they will see two buttons: Manage AutoPay and View details and pay early. 

Note: if the customer does nothing, their payment will be automatically billed to the payment method on file on the date the invoice is due.

AutoPay_EmailManageOption

If the customer would like to change the method of payment, they will click Manage AutoPay. The customer can also turn off AutoPay using the Manage AutoPay option.

 

The Manage AutoPay button will open a secure web browser on the customer's device (mobile phone, tablet, computer, etc.), then click Change next to the payment method displayed.

AutoPay_ManageAutoPayView

The customer will enter the new desired payment method, then click Save Payment Method.

AutoPay_CustomerManageView