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Payment Processing
Getting Started
How To videos
Invoicing
Tap to Pay
Payment Link/Accept a Payment
Accounting/Reporting
Grow your business with Autobooks!
Invoicing
Estimates
Recurring Invoices
Customer List
Products/Services
Payment Link/Accept a Payment
Payment Processing
Refunds
AutoPay
Information and Documentation Requests
Communications
Accounting
Vendors
Transactions
Administration
Reports
Tap to Pay on iPhone
Getting Started
Tap to Pay App by Autobooks
Manage My Transactions
Troubleshooting
Manage Tap to Pay with Apple Business Manager
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Support Center
Payment Processing
Getting Started
How To videos
Invoicing
Tap to Pay
Payment Link/Accept a Payment
Accounting/Reporting
Grow your business with Autobooks!
Invoicing
Estimates
Recurring Invoices
Customer List
Products/Services
Payment Link/Accept a Payment
Payment Processing
Refunds
AutoPay
Information and Documentation Requests
Communications
Accounting
Vendors
Transactions
Administration
Reports
Tap to Pay on iPhone
Getting Started
Tap to Pay App by Autobooks
Manage My Transactions
Troubleshooting
Manage Tap to Pay with Apple Business Manager
Payment Processing
Explore frequently asked questions about how payments are processed.
Understanding Autobooks transactions within my bank account
ACH Returns and Customer Disputes (aka Chargebacks)
Why must I submit more information about my payment transaction to Autobooks?
Why is my customer's payment being held by Autobooks?
Why was my customer's payment returned?
What is a 14-day rolling ACH payment processing limit?
When will my client's payment begin processing?
Accessing Autobooks from international locations
Refunds
I refunded/canceled my customer's payment. Why do they still see the transaction on their card?
How do I generate a partial refund?
How to refund an invoice payment
How to refund a payment received through your payment form
AutoPay
Can my customer's AutoPay payment method on file be modified?
How do I know my customer has AutoPay enabled?
How do I turn off Autopay?
How does my customer set up AutoPay for my future invoices?
Information and Documentation Requests
Held Payments - FAQ
Understanding ACH Return Codes
Communications
Payment confirmation email communications
