1. Support Center
  2. Payment Processing
  3. Refunds, Cancellations, and Chargebacks

How do I generate a partial refund?

You can add a discount or credit to an invoice before your customer makes their payment.

Otherwise, you can issue a full refund for a payment that was made on an invoice through the application.

If you are trying to issue a partial refund after a payment has already been made, you will need to refund the customer outside of the Autobooks application (ex: issue a check or cash for the amount that you would like to refund).