Understanding payment processing through Autobooks

Once you’ve got the green light to process customer payments using Autobooks tools like Invoicing or Payment Link, you might be curious about how payments are processed.

Here's how it works:

1. You get paid by your customer

   1. You send your customer an invoice, use your payment link, or tap a card using Autobooks.
   2. They pay you (either by credit/debit card or ACH/bank transfer).
2. The full payment gets deposited to your bank account
   1. The full amount your customer has paid to you is deposited into your connected bank account. Example: Your customer pays you $100 → You see a $100 deposit in your bank account within 2–3 business days.
3. Processing Fees are Withdrawn Separately
   1. Later that same business day, Autobooks will withdraw the processing fees from your bank account.

   2. The fee withdrawals are separated by payment type:

      • One withdrawal for all transaction fees for credit/debit card payments.

      • One withdrawal for all transaction fees for ACH (bank transfer) payments.

      • Max of two fee withdrawals per day.

      
      

      Example: If that $100 payment came from a credit card payment for an invoice, Autobooks will charge $3.49 separately for the transaction fee. Your bank statement would show:

      • +$100 deposit

      • −$3.49 transaction fee

Autobooks approaches payments and processing fees with separate transactions so you can easily understand what you've earned versus what you've paid in fees.  This makes keeping track of expenses easier.

Reasons a payment deposit may be delayed

Processed payments are regularly monitored for suspicious activity in order to protect you and your customers. Payments can be flagged for a number of reasons, such as suspicious fraudulent behavior or abnormal processing volumes.

In these instances, Autobooks may reach out for additional information surrounding the payment. These reviews may extend settlement times beyond the typical timeframe.