This feature is available only for those that subscribe monthly to our Accounting and Reporting services.
If you are NOT a monthly subscriber and would like more information, please view: How to upgrade to add Accounting and Reporting features to my Autobooks account.
Autobooks provides our subscriber users a report to see the total dollar amount a customer may still owe on an invoice and how long ago the money was due OR customers that may have a credit for a previously paid (but canceled) invoice. This type of report is also known as a Receivable Aging report.
Accessing your report
Click on the Reports tab on the left side navigation within Autobooks. From there, click on the Customer Balances option.
Your report may be sorted by an "As of date". The default view is today's date. To change the "As of date", click the down arrow next to Search criteria then change the date that appears.
Understanding the report results
The Customer Balance report displays all of your previously invoiced customers in alphabetical order. If a customer has no outstanding balance, the Total due column will display a balance of $0.00.
If a customer invoice is currently due (but not late) a dollar amount will appear in the Current column. If the invoice is late past the due date, a dollar amount will appear in the appropriate range of days late. For example, if the customer invoice is 40 days past due a dollar amount will appear in the 31-60 column.
Note: if the customer has multiple invoices past due, the columns will show the total dollar amount that is late (not individual invoices).
A customer may have a negative dollar amount in the Total due column. This will occur if you have canceled a paid invoice but have not yet refunded the payment to the customer from the Payments tab in the Invoicing tool.
Exporting the results
To download the report results, click the Export button at the upper right corner of the search results.