Using Tap to Pay on iPhone

Payments can now be accepted in person from your customers using Tap to Pay on iPhone. Customers with chip-enabled cards or using a virtual wallet (Apple Pay) on iPhone and Apple Watch can make payments to you with ease.

Note: The Tap to Pay on iPhone feature is not available to all Autobooks users. If Tap to Pay is not present in your mobile experience, contact your financial institution to inquire about Tap to Pay.

Note: In addition to Tap to Pay, you may access our Send an Invoice and Payment Link features directly inside online banking.

Click Tap to Pay inside of your mobile banking app from your iPhone.
A new payment screen will appear. Enter in the desired amount to be charged to your customer, then click Charge.

3. The Tap to Pay screen will appear.

Once on this screen, a customer can use a few different options to complete their payment. They can pay with a chip-enabled credit or debit card or they can use a virtual wallet such as Apple Pay on iPhone or Apple Watch.

tap to pay 1 tap to pay 2

Note: If an error occurs when attempting to process a Tap to Pay payment, or a payment method is not Tap to Pay compatible, manual card number entry will be available. If a payment limit has been exceeded (also known as a velocity limit), you will be prompted to use our Manual Card entry process. Click here to view instructions on manual card entry.

4. The payment successful screen will appear and display the following information:

Payment Amount
Card Type / Encrypted Card Number
(Note: If an encrypted card number is displayed, it will NOT the customer's actual card number)
Email address (if a receipt was sent)

send receipt 1

Business Owners Who Use the Autobooks Tap to Pay App

As a business owner utilizing the Tap to Pay App from Autobooks, you will notice a different presentation of the 'Payment Details' screen. In addition, you are offered the convenient feature of sending a receipt to your customer directly through a text message.

When completing a payment with Tap to Pay, you will now see a box with the payment details. Once the payment is accepted, the box will collapse, with an option to expand it by selecting 'See Details'. This expanded view will provide a full breakdown of the payment. If an email address or phone number is added for the receipt, it will also be displayed as a line item within the details.

Pro Tip: Sending a receipt to the customer after a payment has been completed is highly encouraged, but not required. To learn how to send a receipt after a payment has been completed, click here.