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Payment Processing
Explore frequently asked questions about how payments are processed.
Refunds, Cancellations, and Chargebacks
- ACH Returns and Customer Disputes (aka Chargebacks)
- Cancelled Payments versus Refunded Payments
- How to refund an invoice payment
- How to refund a payment received through your payment link
- Refunding or canceling invoice payments when your customer has set up AutoPay
- I refunded/canceled my customer's payment. Why do they still see the transaction on their card?
- How do I generate a partial refund?
- How to refund or cancel a payment made through a Checkout Page
- Why an ACH (bank transfer) payment may be returned