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Payment Processing
Getting Started
How To videos
Invoicing
Tap to Pay
Payment Link/Accept a Payment
Accounting/Reporting
Grow your business with Autobooks!
Invoicing
Estimates
Recurring Invoices
Customer List
Products/Services
Payment Link/Accept a Payment
Payment Processing
Refunds, Cancellations, and Chargebacks
AutoPay
Information Requests
Communications
Accounting
Vendors
Transactions
Administration
Reports
Tap to Pay on iPhone
Getting Started
Tap to Pay App by Autobooks
Manage My Transactions
Troubleshooting
Manage Tap to Pay with Apple Business Manager
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Support Center
Payment Processing
Getting Started
How To videos
Invoicing
Tap to Pay
Payment Link/Accept a Payment
Accounting/Reporting
Grow your business with Autobooks!
Invoicing
Estimates
Recurring Invoices
Customer List
Products/Services
Payment Link/Accept a Payment
Payment Processing
Refunds, Cancellations, and Chargebacks
AutoPay
Information Requests
Communications
Accounting
Vendors
Transactions
Administration
Reports
Tap to Pay on iPhone
Getting Started
Tap to Pay App by Autobooks
Manage My Transactions
Troubleshooting
Manage Tap to Pay with Apple Business Manager
Payment Processing
Explore frequently asked questions about how payments are processed.
Understanding Autobooks transactions within my bank account
What is a 14-day rolling ACH payment processing limit?
When will my client's payment begin processing?
Accessing Autobooks from international locations
Refunds, Cancellations, and Chargebacks
Cancelled Payments versus Refunded Payments
How to refund an invoice payment
How to refund a payment received through your payment form
Refunding or canceling invoice payments when your customer has set up AutoPay
I refunded/canceled my customer's payment. Why do they still see the transaction on their card?
Why was my customer's payment returned?
ACH Returns and Customer Disputes (aka Chargebacks)
How do I generate a partial refund?
See more
AutoPay
Can my customer's AutoPay payment method on file be modified?
How do I know my customer has AutoPay enabled?
How do I turn off Autopay?
How does my customer set up AutoPay for my future invoices?
Information Requests
Why is my customer's payment being held by Autobooks?
Held Payments - FAQ
Why must I submit more information about my payment transaction to Autobooks?
Understanding ACH Return Codes
Communications
Payment confirmation email communications